|About Us Indoor Cycles is a trading name of Well Necessities Ltd who own this website.|
Fittr Ltd operate the website in Ireland.
Please read the following information carefully before you make your purchase and should you have any questions, please email us on firstname.lastname@example.org.
By placing an order on Indoor Cycles you are indicating that you have read and agree to the terms and conditions stated below.
|Making A Purchase We offer a "Price Promise" whereby we will beat a like for like quotation from a competitor for any of our products. This promise applies only to new, boxed equipment. Although we will try our very best to price match we are sometimes unable to match competitors prices.|
Browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
Via our PayPal checkout, we accept Visa, MasterCard, Switch, Solo, Delta, Visa Debit and PayPal. You can also contact us if you wish to pay by direct transfer to our bank account.
|Shipping And Handling Standard delivery within Ireland is included in the price of the product unless otherwise stated. Please contact us in advance of ordering if you are unsure about the charges that apply.|
If you cancel your order after booking your delivery date, or change your delivery date then an administration may apply
|Delivery Schedule Delivery will normally be within 5 days of you placing an order with us. |
Free gifts offered with a product may not always be delivered with the product but should be delivered within 10 working days.
Although the best possible care will be taken to avoid damage to the property during a delivery or assembly, we are not liable for any damage caused.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges VAT (currently 23%) is included in the price for all orders made from the Ireland. VAT may be exempted if you live outside the EU, although you may be liable for taxes within your own country on receipt of the goods.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee All products are covered by the manufacturer's warranty.|
The length of this warranty and what it includes is listed against each product and is valid from the date of purchase. The warranty covers electronic and mechanical defects for this period excluding wear and tear. It excludes damage to materials and fabrics, except for any damage that is found immediately on delivery.
In the event of a problem with the product during the warranty period, our service team can be contacted by emailing us using the link on the store page. You will need to provide the following information:
Date of Purchase
Model number of Product
Description of problem
We will then advise our intended course of action. In the event that a repair to the product is to be undertaken, we will endeavour to repair the product at your premises. However, in exceptional circumstances (for instance, where there are repeated or multiple faults) we reserve the right to collect the product for delivery to our service warehouse where full diagnostics will be run.
The warranty covers the cost of all electronic and mechanical parts. It also covers associated labour cost of fitting these parts unless is deemed reasonable for the customer to fit the parts themselves.
An extended warranty is available on some products, for which the above terms apply.
Manufacturer's Specific Terms
If during this warranty period the materials prove to be defective, the manufacturer will replace any component that fails due to possible manufacturing defects, under the conditions specified below:
The equipment subject to warranty must be made available to the manufacturer for inspection and repair.
|Reaching Us If you need to reach us, please email us using the link on the store page.|
|Returns Policy If you have purchased your product via the internet then your rights to return goods are protected under the EU Distance Selling Directive.|
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email, quoting the order number supplied to you. A refund will be paid within 30 days of your order cancellation. You are responsible for the cost of return and the risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty.
Any goods returned should be undamaged, unused and in the original packaging. Please contact us before returning goods. We accept the right to refuse any delivery to our warehouse that has not been pre-booked.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Should you require them, our registered company details are as follows. Please note that this is not the return address for products.
Fittr Ltd (Indoor Cycles)
Charvey Lane Industrial Estate
Tel: 01 531 0190
VAT Reg. No: IE6685162E